Maintenance Services Administrative Assistant
Virginia Beach, Virginia
Job Description
Job Type: Full-time
Kotarides Property Management is seeking a highly motivated and enthusiastic individual to serve as a Maintenance Services Administrative Assistant for our rapidly growing company. This position will work with the Maintenance Services Team and will support the overall maintenance work order process from scheduling to completion. The Maintenance Services Administrative Assistant will assist in scheduling work orders and support the onsite teams in adhering to maintenance policies, processes, and procedures.
The Maintenance Services Administrative Assistant will assist the Maintenance Services Coordinators to ensure efficient, timely and accurate completion of work orders while partnering with the office and maintenance teams.
Essential Duties and Responsibilities:
- Assist in the entry of all work orders for Residential Properties
- Assist in scheduling Residential Property work orders for internal maintenance teams and external vendors to ensure efficiency.
- Audit work orders to ensure they are completed efficiently and accurately
- Work with onsite teams to resolve outstanding issues.
- Respond to all inquiries efficiently and effectively with clear, concise and friendly communication
- Assist in reconciling invoices and purchase orders; prepare same for submitting to Accounting Department when needed
- Research issues contact appropriate parties for resolution and correct any discrepancies
- Maintain vendor and inventory spreadsheets
- Ability to draft correspondence and respond to inquiries effectively
- Assist in consolidating packing slips and invoices for accounting to pay on all orders when needed
- Update Customer Relationship Management calendar
- Other general administrative duties
Qualifications:
- Property Management experience preferred.
- Computer Skills- MS Office and Yardi a plus.
- Demonstrate effective communication skills consisting of oral, written and listening skills
- Ability to draft correspondence and respond to inquiries effectively
- Must be positive and motivated with excellent customer service skills
- Must be able to manage multiple tasks at once and work well under pressure
- Strong organization skills and time management abilities
The Maintenance Services Administrative Assistant position offers growth potential, paid holidays and vacation time. Benefits include free health insurance, dental, life insurance and 401K participation. Kotarides Property Management is an Equal Opportunity Employer.