Careers

Job Description

Job Type: Full-time

Kotarides Companies is hiring a Business Operations Analyst to help us improve how get work done across our teams. This is a new role and you’ll have the opportunity to shape the future of Kotarides Property Management. 

You’ll help us document our processes, improve workflow, and help make sure the systems we use support how our employees really work. 

You’ll spend your time: 

 1) Process documentation (40%) 

• Creating and maintaining process workflows 

• Building “as-built” documentation and process mapping  

• Gathering requirements and putting them into clear written form 

2) Improving how we work (40%) 

• Partnering with teams to discover what’s working, what’s not, and what’s inconsistent and improve processes 

• Helping design better workflows and supporting the rollout of changes 

• Monitoring outcomes so improvements stick 

3) Reporting + audits + controls (20%) 

• Designing scorecards, controls, and auditing tools 

• Supporting reporting needs and helping leaders stay informed 

• Using data to guide decisions and track progress 

We’re looking for someone who: 

• Can communicate clearly with different job functions (field teams, leadership, technical teams) 

• This position is part of the Project Management Office (PMO) and will act as a liaison between the PMO, customers and developers 

• Can manage multiple priorities without getting overwhelmed 

• Likes solving problems and making things better (not just pointing out what’s broken) 

• Can work on a team that moves fast and course-corrects when needed 

• Thinks in systems, not silos  

• Is passionate about Business Process Improvement (BPI), Business Process Re-engineering (BPR), Workflow Optimization and Business Process Modelling (BPMN) 

Who should apply? Those who have: 

• 2+ years of experience in a similar Business Analyst/process/operations role 

• Strong experience with process mapping, continuous improvement, and documentation 

• Power BI (or other BI tools) experience is required 

• Proficiency with Microsoft 365 (SharePoint preferred) 

• Experience with Dynamics 365, Omnichannel, Teams, and/or Planner is a plus 

• Familiarity with real estate, operations, finance, marketing, or multifamily is a plus 

 

The Business Operations Analyst position offers growth potential, paid holidays and vacation time. Benefits include health, dental, and life insurance and 401K participation. Kotarides Property Management is an Equal Opportunity Employer.