Careers

Job Description

Job Type: Full-time

Business Solutions Specialist for Dynamics 365 CRM

Kotarides Property Management is looking for an experienced Dynamics 365 CRM Solution Developer to serve in the role of Business Solutions Specialist for our rapidly growing apartment community management company. The ideal candidate will have experience with the Microsoft Dynamics 365 CRM suite configuration (including Customer Service, Field Service, Sales, and Contact Center) and data processing with Microsoft Fabric/ Azure ecosystem.

Kotarides Property Management is leading a transformative initiative to leverage technology in our infrastructure and daily operations. We aim to streamline processes, enhance operational efficiency, increase data-driven decision-making, support innovation, and deliver high-quality outcomes for our apartment communities and residents.

This role will work very closely with our dedicated project team on our Microsoft Dynamics 365 CRM and Field Service solution. Candidates must be willing to work a hybrid blend of remote work and co-located alongside our project team headquartered in Virginia Beach, VA as needed.

What You Will Do in this Role:

• Develop and customize Microsoft Power Platform model-driven and canvas applications to meet the requirements of the business
• Design and develop plugins for Dynamics 365 to extend functionality and integrate with external systems
• Implement custom workflow activities within Dynamics 365
• Use Microsoft Azure Logic Apps and Microsoft Fabric to connect data and apps across cloud services
• Work in close collaboration with a small cross-functional team of developers and analysts
• Create high-performance solutions using customer-first design principles and best practices
• Deploy functional solutions frequently while maintaining standards of quality and excellence
• Use Azure DevOps (ADO) to provide unified communication from idea to implementation
• Leverage automation to create and maintain as-built documentation, test case design and execution, build progress, release notes (including fixes, features, and enhancement)
• Adhere to security fundamentals in plugin and logic app developmentSet up and monitor KPIs and dashboards to track business metrics using Dynamics 365 and PowerBI
• Investigate, diagnose, and resolve complex technical issues in collaboration with development and operations teams
• Work with implementation teams to create documentation, playbooks, and guides, for end users regarding platform usage
• Stay current with Microsoft’s product roadmap, features updates, and emerging technologies to proactively prepare for growing capabilities

The ideal candidate will have experience with D365 CRM (and/or D365 Field Service) configuration and data processing with Microsoft Fabric/The Azure ecosystem. Additional qualifications and experience include:

• 4+ years of experience developing, customizing, deploying, and implementing solutions based on Power Platform and Microsoft Dynamics 365
• Experience migrating, integrating, and consolidating external data from multiple systems into Microsoft Fabric
• Leveraging API management and Azure services to optimize data workflows and support business development and intelligence initiatives
• Knowledge of C# and .NET framework for plugin development
• Proficiency with designing, developing, and maintaining scalable data pipelines and architecture with Microsoft Azure to unlock insights and additional functionality
• Advanced proficiency with using Power Apps to configure solutions for Dynamics 365 CRM and Field Service
• Demonstrates ownership in problem solving approaches fueled by technological curiosity
• Ability to adapt quickly to the flexible and fast-paced nature of an Agile team with the tendency to focus on one feature/user story until the build/test/deployment is complete (“swarm”)
• Ability to work independently and excel with minimal training or supervision

Kotarides Property Management is a rapidly growing company with benefits that include paid holidays, vacation time, free health insurance for the employee, dental, life insurance and 401K participation. Kotarides Property Management is an Equal Opportunity Employer.